Please get your insurance and peace of mind with our web site and application support services. Few people realize the importance of website and software support and maintenance services. Ongoing website and app maintenance ensures that your products are stable, secure and available 99% of the time. High availability, optimum performance and secure solutions results in more business, happier customers and improved customer satisfaction.

You can avoid potential disasters and hefty repair bills with regular support and maintenance solutions.

We make sure that your website or app is up-to-date, secure, and performs to its optimum level. Our specialists provide expert advice for maintenance and security of your website or mobile app.

Support

Our support & maintenance services includes

Updates to the website or app
Fix bugs and errors
Finding and fixing broken links
Latest version upgrades for Php, My SQL, WordPress etc
Regular updates and backups
Hack and virus proof
Monitoring the performance of website/app

Support and Maintenance Packages

  • Bronze

    8Hours

    Up to 4 support tickets

    Bug fixes and troubleshooting

    Software updates and security patches

    Access to Zoho Ticketing System

    Minor Content Revisions

    Turn around time 4 Business Days (resolution time could vary based on the complexity of the issue)

    inquire now
  • Silver

    40Hours

    Up to 8 support tickets

    Bug fixes and troubleshooting

    Software updates and Security patches

    Monthly Health Check Call

    Weekly email with updates

    Server Maintenance Support

    QA for every new update

    Turn around time 3 Business Days (resolution time could vary based on the complexity of the issue)

    inquire now
  • Gold

    80Hours

    All items which is part of Silver Support

    4o hours of dedicated development on tasks

    Skype, call and email support based on the priority and severity of the items

    Weekly call for discussion

    Monthly report of previous month in first week of every month

    Response time within 4 hours

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  • Diamond

    160Hours

    Dedicated resource for a complete month (22 working days) solely working for all support and maintenance activity of the application

    Weekly call for discussion

    Skype, call and email support based on priority and severity

    Monthly report for task and resource utilization

    Response time immediately based on time zone

    Technical consultation and suggestions

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Why choose us for support and maintenance services?

Our support and maintenance packages include exceptional services by a team of tech experts to help you achieve your business objectives. You can get complete peace of mind when you hire us for website or application support and maintenance solutions.

Digital Strategy

No long-term contracts – Simply pay by month

Design led Engineering

No set-up
fees

Product Engineering

24 X 7 support and assistance for urgent work

Agile Methodologies

Updating software
and plugins

Open Communication

Daily malware, antivirus scans

Open Communication

Server-side
security

We can also provide tailored website maintenance and support packages matching your exact business requirements.

Get in touch with us to know more.